Privacy policy.

Last updated: October 12, 2025

Pelegrim Properties LLC (“Pelegrim Properties,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or communicate with us.

By using our website or booking a stay, you agree to this Privacy Policy.

1. Information We Collect

We collect information to process bookings, communicate with guests, and improve your experience. This may include:

A. Information You Provide

  • Full name, phone number, and email address

  • Billing address and payment details (processed securely through Stripe or another third-party provider)

  • Booking details (dates, property, number of guests, preferences)

  • Identification or verification information (if required by law or platform policy)

  • Any messages, requests, or feedback you submit through forms or email

B. Automatically Collected Information

When you visit our website, certain data may be automatically collected:

  • IP address, browser type, device information, and operating system

  • Pages visited, time spent on site, and referral URLs

  • Cookies and analytics data (through Squarespace, Google Analytics, or other integrated tools)

2. How We Use Your Information

We use your information for legitimate business purposes, including to:

  • Process and manage bookings, payments, and communications

  • Verify your identity for security or compliance purposes

  • Send booking confirmations, reminders, or service updates

  • Improve website functionality, user experience, and customer support

  • Comply with legal, tax, and regulatory obligations

  • Send occasional marketing or promotional messages (only with your consent)

You may unsubscribe from promotional messages at any time.

3. Legal Bases for Processing (GDPR)

If you reside in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

  • Contractual necessity: To process your booking or manage your stay

  • Legal obligation: To comply with tax, local, or lodging laws

  • Legitimate interest: To improve services and ensure property security

  • Consent: For optional marketing communications or cookies

4. Sharing Your Information

We do not sell or rent your data. We may share limited personal information with trusted third parties who help us operate our business:

  • Payment processors (e.g., Stripe, PayPal)

  • Website and hosting providers (e.g., Squarespace, Google Workspace)

  • Cleaning, maintenance, or property staff for guest coordination

  • Law enforcement or local authorities if required by law

All third parties are bound by confidentiality and data protection agreements.

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Keep your session active during booking

  • Understand how visitors use our site

  • Personalize content and improve user experience

You can adjust your cookie settings or opt-out of non-essential cookies at any time via our site’s cookie banner or your browser settings.

6. Payment Information

All payments are securely processed through Stripe or similar third-party providers. Pelegrim Properties LLC does not store your credit card information directly. Stripe uses encryption and PCI-DSS compliant systems to protect your data.

7. Data Retention

We retain your data only as long as necessary to:

  • Fulfill your bookings

  • Comply with tax and legal requirements

  • Maintain business records and guest preferences

When your data is no longer needed, it will be securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Request a copy of your data

  • Object to or restrict data processing

  • Withdraw consent for marketing or cookies

To exercise these rights, contact us at privacy@pelegrimproperties.com.

Residents of California may also request details about how we share personal information under the California Consumer Privacy Act (CCPA).

9. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is completely secure.

10. Children’s Privacy

Our website and rental services are intended for individuals aged 18 and over. We do not knowingly collect data from minors.

11. Links to Other Websites

Our website may include links to third-party sites (e.g., Airbnb, VRBO, or local tourism sites). We are not responsible for their privacy practices and encourage you to review their policies separately.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with an updated “Last Updated” date. Continued use of our website signifies your acceptance of any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
Pelegrim Properties LLC
Email: privacy@pelegrimproperties.com
Mailing Address: 1500 N 19th St. Monroe, LA 71201